FAQs
Company
MBET Health is a solutions-oriented technology company focused on solving one of the most resilient and important problems facing the world of medicine: preventing and healing wounds.
The MBET Health management team includes medical and surgical doctors from a multitude of disciplines, pharmacists, a pharmaceutical patent lawyer, marine biologists, healthcare economist and top-notch business people. Our company culture’s motto is: “All existing scientific knowledge is the starting platform for using imagination to create innovation to change the world.”
Beginning over 17 years ago, our founders sourced global literature for natural compounds reported to have human health benefit. As a result of our extensive studies and tests, several compounds and systems have been patented (or a patent-pending) and has been specifically designed for rejuvenation and effective repair of damaged skin. The mechanisms of action of our system's ingredients are designed to heal intractable wounds and strengthen weak, vulnerable skin to minimize the probability of breakdown.
Over a seven-year period, MBET Health developed techniques specifically designed to protect wounds and vulnerable skin from friction, pinching and irritation and allow the skin to repair itself in a matter of weeks. The end product is a system designed to prevent bedsores and help heal Stage 1 & 2 wounds.
You can reach MBET Health Customer Service by phone 5:30am – 5:30pm PST Monday through Saturday at (800)431-6238 or by email. We will respond to emails within two business days. You are also welcome to write us a letter. Our Contact Page has details.
Ordering
You can buy MBET Health products from this website or by phone (800)431-6238 from Monday - Saturday, 5:30am - 5pm PST.
Yes, you can place an order by phone. Please call us at (800)431-6238 from Monday - Saturday, 5:30am - 5pm PST.
We accept MasterCard, Visa, American Express and Discover cards for phone orders and website orders. Our credit and debit cards are handled by Qualpay, our secure payment processor.
We recommend you check the box "Save My Credit Card" to facilitate reorders.
We also offer net 45 days paid by check. We will need to verify your facility license (NPI) to fulfill orders made by this payment method.
Not at this time. We will eventually negotiate with a GPO and sell through one or more distributor channels. Currently the product is only available directly via the MBETHealth.com websIte.
During your first order, an account was established for your facility with a record of your first transaction. If you are re-ordering by phone, our representative can call up your information and enter your new order.
If you are ordering through our website, go to the "Account" tab in the site navigation to find your order history.
Regretfully, we are not offering samples to customers at this time.
Shipping
All orders are shipped with USPS Priority Mail.
Phone orders and website orders made from Monday through Friday will ship within the next 24 hours.
Weekend orders will usually be shipped by the following Tuesday at the latest.
We will send your shipment tracking information and expected date of arrival with your shipping confirmation.
All orders that cost $149 or more are shipped free. Orders under $149 are charged at the flat rate of $7.50.
In both cases, your shipment is sent by USPS Priority Mail.
Please note we only ship to USA addresses. There is no additional charge for shipping to Hawaii and Alaska.
We ship within the 50 United States.
What Makes Miracle Dressing Unique
Miracle Dressing is a Class I Medical Device that is manufactured in an FDA-registered facility under strict GMP and ISO13485 protocol and is exempted by the FDA from pre-market approval.
Simplicity is one of the special aspects about Miracle Dressing. Miracle Dressing is a patent-pending design of materials and perforations that promote gas exchange and continuous removal of wound exudates.
Miracle Dressing prevents pressure injuries and promotes wound healing. Unlike other dressings, Miracle Dressing stays on for approximately 21 days without need of removal. This is unlike most dressings which must be changed every day, or a few others that allow for up to 3-7 days between changes.
Unlike other dressings, MDS does not cause wound irritation and pain that often occurs from frequent changes. MDS improves the speed and quality of the health and healing of the skin.
In addition, wound cleaning can take place easily while the dressing is still in place. By using MDS, there is up to 95% decrease in nursing time and contaminated dressings used.
Whenever feasible, it is best to use natural compounds. There are fewer side effects and the interaction at the cellular level has proven to be significantly better. There have been a plethora of white papers written on the attributes of marine extracts dating to the 1970’s.
The inclusion of natural substances such as marine extracts in drugs and cosmetic products is a fairly recent phenomenon.
Many studies have inferred that marine ingredients in cosmetics are thought to provide various benefits to skin health. These include antioxidant, anti-wrinkle, and anti-tyrosinase activity with a resulting improvement in skin appearance.
Miracle Dressing is designed to provide outstanding pressure injury prevention while also helping treat Stage 1 and Stage 2 active wounds.
The results are significant when used in conjunction with standard off-loading techniques. Stage 2 wounds quickly improve and new pressure injury rates can drop to single digits (placing a facility well below the HHS threshold).
Each strip of Miracle Dressing is stamped with "do not remove" using an FDA-approved ink.
We had found that some health care staff who were not familiar with Miracle Dressing did not allow the dressing to fall off on its own, and inadvertently removed the dressing well before the recommended 21 day minimum time period.
Therefore, we stamp each strip to remind staff to leave the dressing in place.
Applying Miracle Dressing
Miracle dressing can be placed on any localized pressure spot or vulnerable skin, including the sacrum, the coccyx, buttocks, hips, knees, ankles, heels, shoulders and the back.
Yes. Our website includes a series of detailed Informational videos illustrating various methods for applying, maintaining and cleaning Miracle Dressing.
We make every effort to ensure that your staff are prepared to use Miracle Dressing the very first day. Comprehensive written instructions are provided with each kit.
There is also a QR code which allows staff to immediately access videos that breaks down the application process with detailed step-by-step instructions on a live model patient.
We encourage purchasers to call first prior to application if they have any concerns. We want your staff - and more importantly your patients - to have a positive outcome.
If, after Miracle Dressing falls off on its own, the skin is still vulnerable or a wound is still present, Miracle Dressing should be reapplied to continue the essential healing process.
No. Part of the composition of the Agglutinant with Marine Extract is isopropyl alcohol. It is normal for the agglutinant to sting when applied to open wounds.
The stinging will stop once the Agglutinant with Marine Extract (AME) is dry. AME is an essential part of the Miracle Dressing system.
The crystalline form of marine extracts may be observed as "dirt," but is a normally present component in our agglutinant.
The marine extracts are in a crystalline form to assure a timed release delivery to the wound or vulnerable skin over a minimum 21-day period.
Maintenance and Cleaning of Miracle Dressing
While the goal is for Miracle Dressing to remain in place for 21 days for all applications, the most important thing to remember is to perform daily care and even twice-daily care.
The process is efficient and, once educated, your CNA staff will be capable of maintaining the daily care process. There is a QR code on the directions taking your staff to a page on our website with the daily care informational video. We recommend that you advise all staff to watch this important video.
Be aware the dressing can actually may remain in place beyond the 21-day period. With twice-daily care, maintenance of the dressing actually takes much less time than the traditional bandage exchange process.
By rinsing the Miracle Dressing with water on a daily basis, the crystals of marine extracts in the agglutinant will dissolve, delivering the marine extracts In a timed-release process to benefit the wound or vulnerable skin.
Rinsing the dressing twice a day (if possible) is even more beneficial.
No. Leave Miracle Dressing in place on the wound or vulnerable skin until it falls off on its own.
The entire area covered by the Miracle Dressing should be washed with water once or twice daily. A natural sponge or moistened gauze can be used for this purpose.
Daily maintenance requires only the use of water to wash Miracle Dressing. Only use soap to clean the dressing in situations were contamination has occurred from urine or feces.
In situations were contamination of the dressing has occurred from urine or feces, DO NOT REMOVE the Miracle Dressing. Instead, wash immediately with warm soap and water.
We strongly recommend that Miracle Dressing remain in place for at least 21 days. For preventative applications, this will provide the full benefit in protecting vulnerable skin.
When applied to wounds, leaving the dressing in place will help promote the complete healing of the wound.
Avoid using alcohol-based sanitizers on Miracle Dressing at any time. The alcohol will dissolve the agglutinant, causing the dressing to fall away prematurely.
A small amount of topical medicinals - including antibiotics, anti-inflammatories, or lubricants - can be applied directly onto the Miracle Dressing once a day.
All mechanisms to unload any pressure points will be helpful to minimize pressure injury and maximize the healing of wounds caused by pressure-creating conditions.
Absolutely. Miracle Dressing creates a protective layer over vulnerable skin. All other mechanisms to unload any localized pressure will greatly enhance the preventive effects of the dressing system.
In the unlikely event that Miracle Dressing needs to be removed prior to falling off on its own accord, you may remove the dressing using isopropyl alcohol.
Carefully apply alcohol with gauze to one edge of the dressing and lift slowly, working your way across the dressing.
Packaging
Miracle Dressing is available in two basic packages: a Sacral Kit and an Expanded Kit.
The Sacral Kit includes two 4" x 6" strips of Miracle Dressing.
The Expanded Kit includes four 4" x 6" strips and four 2" x 4" strips of Miracle Dressing.
All Kits also include Agglutinant with Marine Extract.
For larger coverage areas, special order lengths of dressing are available. Please contact us for more details.
Yes, an expiration date along with a batch number is provided on the outside of each Miracle Dressing Kit package.
Yes, every Kit pouch is sealed and sterilized at the point of manufacture.
Precautions and Indications
Although the safety of this product has not been determined in patients with seafood allergies, there has not been a documented case of an allergic reaction when Miracle Dressing has been used prophylactically.
We do not anticipate Miracle Dressing causing any unwarranted itching or other skin irritation.
Miracle Dressing is somewhat translucent and the wound status can be observed without removal of the dressing.
In the rare case that an infection is observed, many common topical antibiotics can be applied directly onto Miracle Dressing without removing the dressing.
The profile for Miracle Dressing is excellent. In over four years of application there has not been a single report of anaphylactic reaction, nor even a local allergic reaction.
While we continue to maintain a high level of caution for use in patients with seafood allergies, there has not been a single seafood allergic reaction over those four years of applications.
There have been no systemic infections or sepsis concerns. There have been a minimal number of local skin infections which were treated with topical antibiotics applied directly onto the Miracle Dressing.